Promotions are one of the main tools partners can use to grow their business at Glovo and reach new customers. On average, partners have doubled their orders and tripled their store visits by running promotions.
Please note though that promotions may have different outcomes depending on:
Currently, you’re able to set up campaigns for free delivery, fixed delivery fees, 2 for 1 and % discount promotions from the Orders app. We’ll be adding more types
of promotions soon!
Choose the one that best suits your business needs!
By default, the promotion will be launched as active, you can deactivate this option in the campaign creation process and activate it later from the promotions panel through the “Status” column.
You can set up as many promotions as you want, even during the same period of time. Combining different types of promotions is now a reality!
You can set up your promotions whenever it works best for you. The Orders app is available 24/7!
Yes, you can apply a promotion to all stores or just to one. Your choice!
No, we won’t charge you any extra fee to set up a promotion for your store. You’ll just cover for the cost of the discounts given to customers through your promotions.
The commission is applied to the discounted price. This means that the commission is applied to the net value of the order (the cost of any items bought minus the value of any offer or discount).
You’ll see it as a payment adjustment on your invoice. You’ll only cover for the cost of the actual discounts given to customers through your promotions.
No, you’ll never get charged for cancelling a promotion.
No, you will only be charged for those orders that you accept.
Yes, while setting up your campaign you can indicate the maximum budget amount you’d like to spend on that promotion. We will stop the promotion automatically as soon as it surpasses 90% of the budget.
Our recommendation is that you allocate a maximum budget of 10% of your monthly sales, given it will work like a marketing investment.
All users in Glovo located within your delivery area will be able to see and benefit from your promotions.
We will add a promotional tag to your store whenever you offer a delivery promotion or a featured product promotion.
Featured promotions have a higher visibility in the app: the promotion will appear on the promotions section and the yellow promotional tag will appear on your store card.
To create one, when choosing the products included in your promotion make sure you consider the following:
Boost the results of your product promotion to the fullest by following these guidelines!
You will be able to manage your promotions through the Orders app, being able to activate and deactivate them at any time.
Once your promotion has ended you’ll receive a report by email with the key information on how your promotion performed.
You can read the promotions’ terms and conditions here.
